I needed a certain type of caster for a swimming pool lane line reel. I had ordered the previous casters from Apollo, but could not find paperwork. I called them, and they were able to immediately pull up my account and tell me ordering history. When I told the customer service rep. what i was looking for, he immediately suggested a plastic/nylon caster, which would not rust like the previous ones. The ordering process was easy, the casters came right away, and are a perfect fit. We'll see how long the plastic/nylon lasts, but I am extremely impressed with their customer service and would gladly order from Apollo Caster again!
Excellent customer service, very fast delivery to the other side of the world! Thank you again!
Great customer service. .cant say enough about how helpful they were. .took lots of time and numerous phone calls from me to make sure i got exactly what i was looking for..which was 2 wheels for a barn door! Worked out great with some ingenuity and great wheels! Thank you so so much! Need more companies like this..who really take the time to listen and HELP! Thanks again..laci
Apollo Caster answered an email question promptly and delivered the merchandise we purchased equally fast. They were easy to deal with and the price was more than competitive. We were trying to replace casters for an ottoman.
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